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Privacy Policy

How we use your Personal Information

This notice is to let you know how we look after your personal information. This includes the information you give us and the information we record of our contact(s) with you and also the permissions you give us about what newsletters and marketing information you want us to send you.

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We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with General Data Protection Regulations 25/5/18).

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We promise to:

  • Keep your data safe and private

  • Not to sell your data

  • Give you ways to manage and review your marketing choices at any time

  • Hold your data securely in accordance with our internal security policy and the law.

 

We are:

Dr Anna Chellamuthu, Chace Court, Penstraze, Chacewater, Truro, TR4 8PL

 

The Law regarding Personal Information

In addition to our privacy policy you are protected by law. The law allows us to use your personal information only if we have a justifiable reason to do so. The law says we must have one or more of these reasons:

  • Legal duty

  • Legitimate interest

  • You consent to it

 

You provide data when you:

  • Make an enquiry

  • Apply to one of our courses

  • Attend one of our courses or sessions

  • Interact with us on social media

  • Agree to take part in research

  • Provide us with services

 

If you choose not to give us personal information it may prevent us from working effectively and safely with you. In this instance we would be unable to enter into a working relationship with you.

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Sharing your Data

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We do not share your information with third parties unless you have given your permission to do so or there is a legal requirement to do so such as protection of yourself or others if we feel there is a risk, or we receive a legal request for your records.

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We share your information only with those you have given us permission to contact, for example your local Lightning Process practitioner or your doctor (unless required to by law for the purpose of safeguarding yourself or others).

We will only send you information that you have agreed to receive. You may remove yourself from any mailing list or email from us at any point you choose.

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Storing your Data

All data will be stored securely and in line with legal requirements.

We will store your clinical information for a maximum of 7 years after our last contact with you. Enquiries and applications that you make and then do not choose to follow up on will be stored for 12 months. You may request these to be destroyed ahead of this timescale.

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Marketing

We may use your personal information to give you information and ongoing support, and to give you information about courses and offers. This is what we mean when we talk about ‘marketing’.

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The personal information we have for you is made up of what you tell us and data we collect when you use our services.

We can only use your personal information to send you marketing messages if we have your consent. You can ask us to stop sending you marketing messages by unsubscribing at any time.

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We may ask you to confirm or update your choices, if you take out any new products or services with us in future. We will also ask you to do this if there are changes in the law, regulation, or the structure of our business.

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Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity (this is by no far a comprehensive list).

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Website

Cookie Policy: This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

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Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text/banner/image links to other websites).

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The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

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How to get a copy of your Personal Information

Please write to us at: Dr Anna Chellamuthu, Chace Court, Penstraze, Chacewater, Truro, TR4 8PL requesting a copy of your personal information. We will provide the information to you within 28 days.  If you believe the information held by us, about you, is wrong or incomplete please contact us. We will take reasonable steps to check its accuracy and correct it.

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Safeguarding
Dr Anna Chellamuthu has a valid DBS check and is able to provide further details on request.

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